I've been a Chewy customer for most of the 15 years of my dog's life. I love the convenience and the wide product selection. But I will no longer shop with Chewy because they employ deceptive marketing. I frequently get coupons from them both electronically and in the mail. Whenever I try to use the coupons, I get an error message that my coupon is not valid. I started reading the very small fine print and discovered that while the coupon says 20% OFF in big bold letters, the fine print says it's only good on a very limited number of products. The birthday card my dog got had print so small I needed a magnifying glass to read it only to discover it was only good on particular products that were quite hard to locate on Chewy. The worst are the 20% off coupons that come in every order I receive but are only good for new customers! I've had it. Either send coupons that don't play games or don't send coupons at all. The current approach makes just makes me angry. PETCO here I come.