Beyond Expectations – Truly Astonishing Customer Service! Unbelievably Outstanding Service – A Truly Refreshing Experience! I recently opened an account with Chewy Canada to order food for my cat, and I was immediately impressed by their incredible prices, great deals, and rewarding loyalty program. However, nothing could have prepared me for the level of service I experienced. When my order, which was expected to arrive on December 9th, didn’t show up, I contacted their customer service team just to check in and confirm when it would arrive. To my absolute astonishment, they not only provided a detailed update but also refunded 90% of my order, despite the fact that the delivery was only slightly delayed. I was in complete shock – I never expected or asked for any sort of compensation. This level of generosity and care has completely blown me away, and I’m deeply appreciative of how they handled this situation. It’s hard to find companies that go to such lengths for their customers, and I will certainly be a loyal customer from now on. I can’t recommend Chewy Canada enough – they’ve truly set a new standard for customer service!