Tried ordering chicken hemp bedding on a subscription and the proper price wouldn’t show up. Had to call customer service to get the correct price. Website stated it would be delivered in 1 to 3 days. Product hadn’t even shipped after 2 days. Typical excuses given with an apology but it is typical of the way Chewey seems to do business. Once before we kept receiving e-mails stating buy 1get 1 free. Even after showing the e-mails received they wouldn’t honor it. Plus after getting frustrated since the product hadn’t shipped when stated I was able to find it on another site cheaper than the 20 percent discount for adding authorship. The better price is on all shipments not just the 1st. Glad you are so busy but this is one customer you have lost forever.