Chewy has a customer for life. We have been customers for 8-9 years and always loved their products and service. Unfortunate our dog passed away unexpectedly. My wife reached out to chewy to return a recent bag of food. The team at Chewy, floored us with condolences and asked us to simply donate the food to our local shelter, and they reimbursed us for the food. I thought that was awesome, how great of a community partner. That was two days ago, today we receive a small beautiful bouquet of flowers and a note from the Chewy team. Outstanding, incredible, etc etc. that’s how you gain customers for life. Thank you thank you thank you for being a dynamic company.
1 month ago
Chewy.com has a
3.7
average rating
from
597
reviews
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