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Riley
UNBELIEVABLE----I Ordered LATE Sunday Night--Called to Cancel Order Monday Morning--Shipments were to be delayed--LESS THAN 24 hours --Monday I Canceled----Was Told They couldn't give me A Confirmation Number On Cancellation???---WEDNESDAY--I Get Noticed "Your Order was Shipped" ??? I am NO LONGER At this Address?? I Cancelled Monday?? This Company Does Not Communicate With Warehouse---You Order from Chewys For Convenience??? Everytime I Have to Call Its an Average Of 20 Min ON HOLD---Wed. I Talked to 2 people---40 min--Was told IT WAS CANCELLED--But I Was CHARGED???? Thursday I Have a Package at my House---AGAIN NOT IN TOWN??? NOW I Have to Fight it with Paypal AND THE BANK--CONVENIENCE???? NO Get off your But and Go to the Store--The Prices are the Same and You Don't have to Deal With a Company That Doesn't Give a S**T--They DONT Communicate with each Other--They WONT Give you a Cancellation Number???? HORRIBLE
4 years ago
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Chewy.com has a 3.7 average rating from 578 reviews

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