I was informed the delivery would arrive the following week, then a call came from 'Ann' who said the shipment would arrive the next day. She din't want to stay on the phone so there were few details. The next day, the shipment arrived with one box missing. After many, many phone calls to 'customer service' when I could not get any information out of the staff on the phone, I was asked to send photos to prove that the box was missing, to open the existing boxes and send photo, then was told the box would be re-ordered and would come possibly in the next two days. This was a week after the first delivery! Suddenly the item (which comes from Poland) arrived the next day without warning. A very frustrating and time-consuming process to get even basic customer service from this company. They don't seem to care. I won't be using them ever again. Be warned.