Wish I'd checked out the reviews before ordering.
I put in a first order of over £30 and after emailing them about it being a birthday present we settled on the delivery date of the 20nd July. They contacted emailed me at 4pm on the day it was supposed to have been delivered, saying an item in my order was out of stock and to pick another cheese. I replied back asking why my order wasn't out for delivery and stating again this order was a birthday present. Received a reply this morning (21st) saying my order has been confirmed and I'd get a dispatch email. They totally ignored me asking why my order wasn't delivered on the 20th.
I replied back this morning again asking why it wasn't delivered yesterday on the agreed date and have received no reply or a dispatch email. Ive also messaged on FB. I'm so glad I decided to wait on ordering for myself. Its my son in laws birthday tomorrow and it doesn't look like the order will get there in time.
I do not recommend this company and I definitely won't be putting in any future orders if this is how they treat customers.
1st and last time I order from this company.
1 year ago
The Chuckling Cheese has a
1.2
average rating
from
61
reviews
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