I ordered 9 items with this company and when the delivery arrived the box was all battered and taped together ( see photo ) the items were part of a christmas pickle and cheese hamper for one of our friends - there was one item missing and when I reported this to company they asked me to send them pictures of the contents - I advised that they were part of a christmas hamper to a pickle lover friend of ours which we delivered to our friends (minus a jar of pickles) - it seems I am now in a stalemate situation with them - they won't resolve this because I can't send them a picture of the contents that I no longer have in my possession - they even asked me to ask our friend to open his christmas present in order to have a picture of the contents - how ridiculous - I can't even see what this would achieve we all know the contents and I can't take a picture of a missing item for goodness sake ! If this is how they conduct themselves over a £5 missing item the they can keep the pickles but on principle I will never buy from them again.