We booked a taxi to take us from Naples Airport to the Grand Hotel Vesuvio. As per our confirmation notice, we were to be picked up in an E Class Mercedes, or similar. The driver met us and brought us to a very old and dirty Volkswagon van. He then drove us to the Hotel Vesuvio in Sorrento, even though we had given the address for the Grand Hotel Vesuvio in Naples. The drive took us an hour and half in the wrong direction. The driver dropped us and drove away and it was only when we went to reception that we discovered the error. We then had to organise another taxi to take us to the correct hotel at our own expense This journey took another hour and half so we lost the whole afternoon from our weekend stay. We did, in error, put Sorrento as our drop off point but had the correct address for the hotel. The driver did not bother to check the hotel details and no attempt whatsoever was made to help us when we contacted the company from the wrong hotel.