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Anonymous
EXTREMELY disrespectful. At the Austin airport, it was presumed by the CLEAR agent that I was not a CLEAR member so when I entered the line, they tried to re-direct me… I stated I had clear, they again re-directed my “all the way down” to a different clear line, maybe? I instead opted for the TSA line which was adjacent to the CLEAR station I was at, however when I entered the TSA line… same clear agent SCREAMS “ALL THE WAY around the corner, that’s not the line, it’s not the line” to which I responded I’m doing TSA pre-check instead so she again YELLS across asking “but is that on your boarding pass?” … oblivious that I have TSA pre-check and CLEAR. Furthermore, CLEAR always makes me show my ID despite it advertising as ID-less. All in all, TSA precheck is a more efficient, respectful, organized process. CLEAR is lacking manners.
6 months ago
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CLEAR has a 1.2 average rating from 55 reviews

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