I wanted to cancel my clear membership last year because I didn't use clear and didn't seem it was worth my money. They charged me ~$200 and I called them within 30days to let them know I want to cancel. They canceled my membership BUT NEVER REFUNDED MY $200, I tried calling several times (a span of 3 weeks) and they keep saying they would BUT THE REFUND NEVER CAME THROUGH. I decided to just take the loss and be happy knowing I canceled my membership, I would rather clean my hands of them than deal with them for a prolong period of time. TELL ME WHY 1 YEAR LATER, THEY CHARGE ME $200 AGAIN?!? WTF?!? I immediately called their customer service and the lady was helpful to claim it was a FALSE CHARGE and will refund me the $200. They said it'll take 2-3 business days so I am counting down the days before I check my account again to make sure they don't scam me out of $200 again. I am incredibly upset, DO NOT SIGN UP FOR CLEAR, THEY WILL TAKE YOUR MONEY.