I had someone at the airport come up to me and offered me a free 6 month trial of Clear Me, so I decided to take him up on the offer. Only a couple of weeks later, my credit card is billed for $199. There's no phone number on their website, so I had to Google had to contact them. When I got that number, I got an automated attendant who didn't give me any options to speak with an actual person. So, I just had to cancel the subscription, which didn't even do that. After giving them all of the information requested, the automated attendant, said that someone would review and get back to me. They have no problem paying people to accost you at the airport but can't pay actual customer support people to answer the phone? I'd rather pay for TSA precheck, which is less expensive, for subpar service.