I recently booked a clutch replacement and at the 11th hour was presented with an additional £60 vehicle collection fee. (The recovery driver was already enroute so booking cancellation would have incurred a larger fee). My rationale for choosing the service was the mobile mechanic nature of the service. At no point in buying the service through the portal was there an indication of a need to recover the vehicle or a charge for doing so for a Clutch replacement. See attached quotes from the website during the booking process “Clutch Replacement… will do the work on your doorstep….” “…don’t forget your mechanic will come to you and for no extra charge” This was despite me confirming during the booking process the vehicle could not be driven. There so also no mention of recovery fees in the company Terms & Conditions or Booking Polices Despite repeated polite requests to address my grevience Click Mechanic showed no interest. I would warn against their use.