+++DO NOT USE CLICK MECHANIC+++DO NOT USE CLICK MECHANIC+++ I had a service done at a VW main dealer giving my Golf a clean bill of health except it required a new water pump. The car was 9 years old with 42000+ miles at the point of service so rather than pay main dealer costs (£569) I went to CLICKMECHANIC a web based booking firm for car repairs who gave the job to one of their designated mechanics [SPANNERWORKS] for £282. Approx 140 miles after the work was done the engine suffered a mechanical breakdown - the engine is a total write off. After 7 weeks of inaction and denial by CLICKMECHANIC as well as different stories as to the root cause from two of their designated mechanics [SPANNERWORKS and Darren at MOBILEAUTOCARE] I had the car recovered to VW Bromley by Darren. My combined costs for work across Darren and Spanner total over approx £700 and the car did have a market value of approx £4000 - now zero VW Bromley have inspected the car and written a letter stating the engine write off was a direct result of the work carried out by CLICKMECHANIC whose mechanic had carried out the water pump work. Remedial costs are over £8000 so the car is a write off. This letter has been sent to CLICKMECHANIC who have yet to respond. BTW their customer service is awful - a very thin veneer - do not be fooled by ''Ted'' - he is not on your side and to date CLICKMECHANIC have done everything to deny responsibility.