Booking #4115251 Absolutely appalled with my experience at ClickMechanic. Nick, the "mechanic" who came to fix a problem with the heater fan in my car only made the issue worse, and still charged me over £200. It appeared to be working fine when he left but it broke again shortly after. He came to "rectify" the issue again but was still left broken days later and had the cheek to suggest I'd "tampered" with it. I decided to take my car to an actual Vauxhall garage and they identified that the part had been fitted incorrectly by Nick which is why it kept breaking. Even after sending proof of Vauxhall's report & findings, Nick still wouldn't accept liability for this costly and time-consuming case and refused to refund any fees or give any form of compensation. ClickMechanic provided no support on my behalf and "resolved" the case with no compromise whatsoever. I will not be using them again.