REVIEW - CLICKS PHARMACY WESTGUARD-345 West Street,Central Durban.
I visited the pharmacy thus morning and was surprised at the unacceptable behaviour of the pharmacists on duty.
Besides being loud while speaking to one another,They had no respect for the customer who was already being helped by one while they continued with their conversation.
I was totally ignored by the pharmacist until she finished her conversation.
This kind of behaviour at this pharmacy is not isolated,last month ,one of the pharmacist was snacking on chips while working at the front.
Why isn't Clicks Pharm training its staff on duty basic customer interaction skills?
Talking in an unacceptable tone,ignoring customers and eating while working is something that I've never witnessed in the many years I've been in retail myself.
I suggest ,clicks make staff training a priority to avoid such negative feedback.
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