With trepidation we purchased a Grandfather Clock from the Clock Shop; a significant outlay at a store unseen and nearly 2000 Kms away. What an OUTSTANDING experience this has been. The clock arrived in perfect condition, packaged wonderfully. We had a few small doubts about setting it up but called the Clock Shop and got walked through the entire process by a very helpful owner - Daniel (can't express enough praise for the care and support). If you have any doubts, banish them now. This is a high quality shop selling top shelf merchandise - at a decent price - HIGHLY RECOMMENDED.