Clock Shop Reviews

Name: Clock Shop
Address: 194 Main Street, Montville
Rating: 4.88

4.9 Rating 3,916 Reviews

98 %

of reviewers recommend Clock Shop

4.9

Based on 3,916 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Clock Shop:

Clock Shop takes you on an incredible journey into the world of clocks. From mechanical cuckoo clocks and chiming grandfather clocks to watches, music boxes and anniversary clocks, there are literally hundreds of clocks to see and choose from.

As well as clocks, there is a fabulous range of German made weather instruments, barometers and weather houses, German souvenirs, beer steins, European Christmas decorations including nutcrackers, smoking men and Christmas pyramids.

If you're visiting South East Queensland the Clock Shop in Montville is truly iconic and a must see.

Visit Website

Phone:

0754429409

Email:

enquiries@clockshop.com.au

Location:

194 Main Street
Montville
4560

Write Your review

Tell us how Clock Shop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Clock Shop 5 star review on 12th January 2025

Darrell D

Clock Shop 5 star review on 10th January 2025

Robin A

Malcolm D

Ian S

Clock Shop 5 star review on 3rd January 2025

Anthony A

470

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had a marvellous time shopping at your beautiful shop ! As soon as you walk in the front door the sounds and appearance of all the wonderful items in your shop just lifts your spirits and makes you feel happy 😊 After many visits over about 20 years and buying little gifts we finally bought a cuckoo clock. We love the tunes and the little bird that chirps on the hour. There is a different song that plays after the cuckoo each hour. And at night it automatically goes onto quiet mode. We love it 😍 The lady that served us was very kind and thoughtful and even gave us a list of the names of the songs. We bought about 6 items all together. Very happy with the whole experience Five Stars 🌟 🤩 ✨️ 💛 👌 Highly recommended. We will be back.”

Helpful Report

Posted 6 days ago

“after receiving our first clock mechanism that was faulty and speaking with Angus who was extremely helpful and obliging we returned item after they had examined they then sent us a replacement after fully testing. Can highly recommend the Clock shop for parts and service.”

Helpful Report

Posted 3 weeks ago

“Even though the clock mechanism proved to be faulty we have had excellent service and communication with Angus”

Helpful Report

Posted 4 weeks ago

“My parents bought a cuckoo clock in Germany in 2008 and recently the cuckoo stopped working. Mum called them for advice as she dearly wanted to have their beloved clock working again. We live over 2 hours away and the gentleman on the phone was fantastic. We ended up driving down to Montville with their cuckoo clock the following week and met the same gentleman, Angus, who was so incredibly knowledgeable, helpful, thorough and kind. He explained how the clock works and what was ailing. Not only did we leave with their clock in perfect working order but we were completely in awe at how beautiful the service was. Angus is a treasure and made our day with his kindness and expertise. Thank you so very much Angus!”

Helpful Report

Posted 4 weeks ago

“Once again Clock Shop delivered a quality product promptly and without fuss. I’ve made several clocks in recent years and I can’t fault their range and service.”

Helpful Report

Posted 1 month ago

“Daniel you went over and above with your help and effort to help sort out our problem with the Cuckoo Clock. I'm over the moon that I have the new one up and running. Thank you so much for all that you have done to make this old lady so happy. Have a lovely Christmas & a prosperous 2025. God Bless.”

Helpful Report

Posted 1 month ago

“Angus and the team went above and beyond in supporting me to replace the mechanism on my 60s starburst clock. Thoughtful and considered advice and replacement parts were a fraction of cost from the quotes I received in Melbourne. Thank you again!”

Helpful Report

Posted 1 month ago

“jolly good yes”

Helpful Report

Posted 1 month ago

“Very well run and efficient business. Outstanding customer service”

Helpful Report

Posted 1 month ago

“Prompt, accurate and efficient service. I could not hasve asked for more.”

Helpful Report

Posted 1 month ago

“Sometimes the best answer is no answer! You will get to hear about it if necessary.”

Helpful Report

Posted 1 month ago

Hi Russell, Thank you for taking time to provide your review. We appreciate all feedback however I'm not sure what you're trying to convey with your comment. If you would like support with your order or need further assistance please reach out to our team at support@clockshop.com.au. We are always happy to help. Kind Regards, Clock Shop Team

Posted 1 month ago

“Great price, excellent communication and fast delivery - highly recommended, Thank you 😊”

Helpful Report

Posted 1 month ago

“Well what can I say? The service was impeccable fantastic range of clocks highly recommended.”

Helpful Report

Posted 1 month ago

“The online shop gallery and how to set up the Cuckoo Clock are well explained. Secure payment checkout, fast secure delivery, well packed. I am a delighted shopper. Thank you, Danielle.W”

Helpful Report

Posted 1 month ago

“Lovely quality products thank you”

Helpful Report

Posted 1 month ago

“Hi excellent customer service and sound advice from Daniel.Your instructions are very clear and is comforting to customers.No waiting time on phone.”

Helpful Report

Posted 1 month ago

“Nice clock hands, good variety, quick to post,”

Helpful Report

Posted 2 months ago

“The item I selected was quickly dispatched and arrived earlier than I had thought. I was always kept up to date on its delivery.”

Helpful Report

Posted 2 months ago

“good seller and will gladly deal with them again.”

Helpful Report

Posted 2 months ago

“Your shop was fantastic and the clock I brought is working great me and my wife were well pleased with our new clock and it survived the long journey back to the uk it was hard to make a choice with so many on show but I’m well pleased with the one we brought thanks very much”

Helpful Report

Posted 2 months ago

Clock Shop is rated 4.9 based on 3,916 reviews