WORST EXPERIENCE WITH A CLOTHING COMPANY EVER!!! I bought a dress from Club L London, the total came to a little over $200 with shipping. The dress I received was PRE-USED, had snags ALL OVER IT, and had a very noticeable tear in the heart shape neckline! They gave me a hassle about providing me with a return label, trying to get me to pay for a return of a used and damaged item they sent me! Finally they agreed they would cover the 12.95 shipping cost AFTER I pay for the shipping for the dress back to them. The woman I corresponded with said the cost should be around 12.95...it was $60.00!!!! (Shipping from US) I still ended up paying the 60.00 because what am I supposed to do with the piece of sh*t dress they sent me? After I paid the 60.00 and sent them photo proof of my payment for the shipping and the tracking number, they still have not sent me a DIME back! I’ve sent multiple emails asking them where my refund is? No response other than they will send this issue to finance. I would NEVER...I repeat... NEVER buy from this company again. Buyer beware!