Dress order arrived fairly quickly and size was good. The dress quality is not great for a CAD$250 dress. Once it arrived, I decided to try it on and the thin, poorly made zipper completely broke. I have bought it for my bridal shower and sadly I can not wear it. I reached out to customer service and they offered to replace the same item however; I would be receiving the same defaulted product/zipper. Then they offered me a $30 refund, on a $250 dress? Sadly, nowadays; $30 is not even enough to cover the cost to replace a zipper.
I even paid quite a bit for duties (CAD$76 for duties alone) and at the end I am left to pay for the zipper myself. I am extremely disappointed.
2 years ago
Club L London has a
4.0
average rating
from
1,491
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.