I feel as though this company is a scam... I even talked to a customer representative because I tried to order something and they took my bank info but "could not process" my order right then, athough I got charged for the item right away on my bank statement. The representative tried to explain that the charge was not for the item but a surcharge of some kind ( couldn't tell me what for) and I would be charged for the actual item later. Didn't hear from them for over a week. Not a confirmation email, nothing. But they took my money. All of a sudden I got an email that said my items had shipped. So they are sending me 2 of what I ordered and now I have to return one for a refund. When you google this company, the reviews show 4 or 5 stars from thousands of customers but when you Google reviews all of them are 1 star reviews. I won't ever order from them again. I should have read the reviews beforehand.