I placed an order for my sister's Christmas present on Dec 7 they charged such exorbitant amt of handling charge it doubled the items total price. Now on the 19th of Dec that they cannot have it here for Christmas. The package sat there in their warehouse for 4 days then sat in Illinois for another 5 days . Now it seems they think they can take as long as another for the customer to rec their purchased merchandise. On the prev order I was lied to ,they sent me an email to state package had been delivered when it had not been delivered. I did rec it the next day. Also they misrepresent that they have merchandise that they do not possess for sake on Facebook. They make excuses for that as well.