I placed an order with Collections Etc and wanted to put it on a Visa debit card my son gave me for Christmas. I noticed they were putting it on my regular credit card which I didn't want to do but there was nowhere else I could correct it. I immediately called and told the person named Adam I wanted to put it on a debit card and he said it wouldn't be possible because the order was being processed. I said that's a bunch of baloney, I just placed the order. I ask to talk to his supervisor and he said she will tell you the same thing. I failed to get the supervisor's name but she said the same thing. I told her I wanted to cancel the order and she said that wouldn't be possible. Between this bad service and telling you "free service" and then charging for handling which is as much as shipping, I'm fed up with this company and will no longer purchase from them. They don't value their customers.