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Mark Mundy
Do not order from this company unless you want to throw your money away if you don't like what you ordered. Amazon is a much better option. Amazon has a policy that if you are not satisfied you can return the item no questions asked and no fee. But not this company. If the item is unsatisfactory they will send you a return label after jumping through stupid hoops, but it will cost you $11.99 of your refund. The products are of low quality and should only be ordered if you're not looking for longevity. Their customer service is terrible. When you try to put an email in their system to get a return label, their system told me multiple times after putting in several different email addresses that I needed to put in a valid email address. So you get stuck emailing them. Then they respond by saying they will send a return label within 24 hours and it's from an email you can not reply to. Four days later I had to email them again through the previous email address and then they claimed they couldn't find the order. It is an exercise in circular reasoning and circular excuses. Beware of ordering from them!
6 months ago
Read Collections Etc. Reviews
Collections Etc. has a 1.3 average rating from 93 reviews

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