I am leaving One Call after a number of years after a very sad experience with their delegated breakdown service staff. I broke down on a busy coastal road between two tourist towns in Devon. Traffic consisting of buses tractors etc. was forced to one lane while I sought assistance on the phone. “ you could do this on line” she said. I was told to find a pick up vehicle and go back to them with the number so they could order it…….! ! ! I was shocked at this thinking that One Call could find this information easier than I could, elderly and alone in the car on a very, very busy road. An A. A. Driver going in the opposite direction told me to “sit tight” while he did a U turn, connected my car and TOWED my Honda Jazz to the next place of safety few miles further on. There I waited some 3/4 of an hour to be picked up and taken some miles to a garage. I will never forget the A A man who took it upon himself to help me and get the traffic moving. “You should have phoned One Call to let them order the pick up vehicle to get any recompense”. she said! I got nothing from my claim! ! ! A dangerous position and so stressfull! Yes I certainly am LEAVING ONE CALL!