Cerainly acceptable. I chose One Call because of favourable reviews, even though it was not the cheapest quote Compare the Market gave me. The documents offered by your portal did not seem to me to describe all the cover offered, especially on hire car cover, but other bits too, like legal cover. I tried to phone as I don't do well with on-line chats, but the phone number only offered options to progress claims. I opened a chat line and was 13th in a queue so had to wait a while. The chat did eventually succeed in providing me with details of hire car cover but it was a mighty stilted dialogue.