Awful experience with this company. Sadly zero stars was not allowed. Booked via my insurance company to fix a wasps nest. Came out and were here less than 8 minutes. No prior site information given to us before attendance and no information left about the products used and what we should or should not do with pets in our household. After a week, wasp activity had not reduced so they were booked to attend again. It was a Friday and just before 4pm nobody had turned up so we rang the office. "He left 20 minutes ago and will be with you soon". It got to after 5pm and nobody turned up. By now the phone lines were closed. A wasted day of annual leave taken. Left voice mail to ask for a call back with an explanation. Received nothing. Turned up at my house today unexpectedly. We asked for SDS sheets and COSHH data. We were told that he has no access to this and we would need to speak to our insurance company. That's a breach of health and safety law. This company are shocking and couldn't care less about customers, their safety or their time. Avoid if you can.