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Elaine Gordon
I have been a frequent purchaser from Cook, in Hale Altrincham many many times, over several years; I was always very very satisfied. However, in 2022, I bought over £150 of canapés, and a full Christmas dinner for 6 people with extra dishes. The dinner was good; The canapés were so small that I was actually uncomfortable serving them to my guests; I did advise Cook, Hale of this, and they said they would note and report to the HO. They also graciously Offered me compensation. . I continued to shop there, following the ‘canapé disappointment’, and have purchased numerous items of meals for 8, 2,4. 2, 1, party deserts, Pate, all sorts; embracing the idea of ease and the fact that cook is ‘home made’ without additives. However, for Christmas 2024, I purchased several meal items, etc and different products to serve 4 people. Sadly, I have been Disappointed with three fishes I have eaten do far - I still have more items in my freezer. - the steak and red wine pie, was sadly lacking in meat and filling, and the meat seemed of poor quality, and was not tender. The filling overall, was inadequate for 4 people. - the chicken and leek pie, fared a little better. But again, the meat was not of good quality, and the pie was again, Inadequate for 4. - the new lobster thermadore starters were again Inadequate with minimal filling, albeit the taste was very nice. I really hope that Cook, will look to address these issues. It will be disappointing, if corners are cut. I would rather that Cook increased their prices sensibly, if needs be, rather than reduce quality and quantity. I hope the many other items currently in my freezer are less disappointing. Elaine Gordon
3 weeks ago
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COOK has a 2.3 average rating from 126 reviews

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