This may have been the worst customer service I've ever dealt with. We scheduled a pickup between 12-5 the following day from my initial call. I was told they would be calling the next morning to give me a more accurate time table. They did indeed, call that morning. But not to narrow down the pick up time. The CSR insisted no time had been scheduled because I had hung up on them the day before and they couldn't pick up for another 3 days. When I explained that wasnttrue at all and what we had scheduled the day before I was told in no uncertain terms to call someone else if I needed pick up that day (which they had already agreed to and scheduled the day before). When I said "excuse me?", they promptly hung up. I called back, explained the situation and was treated so poorly and aggressively I told them I would rather call someone else as they couldn't seem to be honest about their ability to pick up as quickly as they promise and their customer service was less than stellar. He then told me he schedules 80 pick ups a day and knows what hes doing. And I'm obviously just an asshole, then hung up on again. These people were complete jerks and I would take half the money from a different company before ever using this them.