For the most part I have had good success buying from Copart. I do believe like many others, the fees are getting way too high. For the vehicles I have bought, I am paying close to $1000 over the winning bid. It is getting more expensive and more complicated working with Copart. As of late, the new sign in protocol to go into the lot for viewing or to pick up your vehicle for some reason has not been an easy transition for me. My last purchase, I filled out and made an appointment to pick up a vehicle. When I got there my appointment was not in the system. And even though I was the only one there and there was no one else loading out, the loader operator was gripping at me that my name was not in the system for an appointment. Not sure what I did or did not do that it did not save the appointment, but I thought it was very comical for the loader operator to be in a huff that I was there...especially when no one else was loading out. How simple would it be to just walk in and say, 'I am here to pick up my vehicle", when I have to go in to pay for the vehicle, sign the paperwork, and get the title anyway?