Copart is a bully because they can be. They hold a large portion of the insurance/salvage car market in the U.S. They unapologetically gouge their customers with fees waaaaayyy higher than industry standard. The fees go up consistently and those that depend on them to make a living are forced to comply. They take no responsibility for inaccurate listings and damage done to vehicles while in their possession. There is almost zero quality control. Customer service is hit or miss depending on location. Copart generates unhappy customers, which generates unhappy employees. The process of paying for and picking up/transporting the vehicle you purchase is unnecessarily complicated and difficult. The app is glitchy. I can go on and on.