All the bad reviews that I have read are from people that have absolutely no idea how the process works. You must be hands on meaning it's your responsibility to view the car and make sure it's something you will be comfortable purchasing. Great service! If you dont know what your doing...please stay away! It's not something that provides a mystical service for you to purchase a vehicle way below retail. These are totalled insurance cars that are going to need WAY more work then a picture will tell you!
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