If I could give them a zero stars I would. I was in an accident where my car was deemed a total loss. It was taken to Copart. This was in September of 2023, since then I have tried to get my belongings back. I had over $8,000.00 of merchandise in my vehicle, at the time I also had my two dogs with me. There was no transportation provided by Copart. However I was able to get the Towing Company to arrange for a ride for myself and my dogs. We were over an hour away from our home, which made it difficult to obtain a ride. I paid the nice young man and his friends $100.00 to take me back to my house. The very next business day I was on the phone trying to retrieve my belongings. I’ll remind you now, I had upwards of $8,000.00 worth of merchandise in the form of antique glass decanters, some of which had gotten damaged in the accident. However the ones that were fine and unbroken I had to leave in the vehicle because there was no room to carry my belongings with me, when I got a ride from kind young person and his friends, there were four of them myself and my two 60lb dogs. There was literally no room left. I was assured that my belongings would be fine and that they would be inventoried and mailed to me, or I could pick them up. Louisville Ky. Is a three hour ride from where I was staying in Grand Rivers, and my time there was spent gathering and the selling of my antique items. So I contacted Copart, and was assured that my belongings would/could be shipped to me so that I could continue to organize and distribute the other pieces from my personal collection along with items I had purchased specifically for resale. I was told that my items were there and asked what I wanted and how they could get my belongings to me. I was told at one point that my belongings had been shipped but they did not have a tracking number yet but would get that information to me so that I could track the shipment. I never was provided that information by the employee of Copart Amanda. I was sent a label from State Farm to send the title to Copart in which I promptly did so, as I was instructed. As time went on I began to get numerous stories of where my belongings were.. the items are in the mail, the items are here at Copart. I ask for pictures of my belongings to be sent to me, and they did so after they realized I was not going away. My belongings in that vehicle on that day consisted of a lengthy transcript of a court case in which I was transporting to a ghost writer for publication in the not so far future. There were four antique quilts, three antique afghans, nine antique cut glass decanters, one of which had significant value as it was once used by an Army Major that was stationed in The Panama Canal and had hosted Manuel Noriega at his home and these pieces were used at this particular social event. The Major, whom will remain unknown was a professor at The School Of Americas in the “70’s” and if not deceased, could vouch for the authenticity of the antique pieces and their significance in his career as an Officer in The United States Army. Also in the vehicle were two Harley Davidson sweatshirts from Sturgis that were extremely valuable to me. There were items in the vehicle that I had bought for that specific vehicle. These items consisted of a glass breaking tool in case of an emergency exit, tire pressure tool, a set of heavy duty jumper cables, a heavy duty hose pipe as I also have been doing landscaping from time to time.. there were landscaping tools as well as bug/grass spray. There were shells and rocks from trips to the beach and to the mountains. Collected by a group that wanted my expertise in all things nature, so they could have a piece to remember their time with grandparents and family and friends, to leave at their summer vacation/holiday getaways. Those times meant so much, and cannot be repeated as some family/friends have since passed.. All of these items were in that vehicle for a reason. All of these items belong to me.. I was under the impression that Copart was a reputable company. I know now that, that is not the case. I have been strung along by this company since September of 2023, it is now January 2024, I have been told by different people that my belongings were there… then told they were shipped, then told they didn’t know where my belongings are…. And in the meantime I’m losing money and I’m not happy about it. The fact that I was told so many different stories by so many different people, I don’t believe anything that comes from them at all. I have three surgeries scheduled this year and the fact that I was trying to get my business taken care of before my surgeries means I had planned and prepared for the downtime.. so that I would not have to be concerned with work, but I could just concentrate on my recovery. I will be out of commission probably this entire year. I believe there is no real sense of service or honesty with this company, and I do intend to continue to try and recoup my losses. I intend to continue to contact Copart and if necessary hire legal counsel to assist in my attempts to recover my belongings. If there are any other people willing to come forward with their stories of theft of their belongings, I would be happy to add them to my plight and maybe we can see our belongings returned or be monetarily compensated.