I recently created an account with this company in hopes of finding a crashed Mustang to salvage an engine from. However, my account was inexplicably “awarded” a car in an auction I never viewed, let alone participated in or placed a bid on. When I reached out to “The Yard,” as instructed by member services, I was told they would resolve the issue. For an entire week, I called almost daily, speaking to different agents like Maria, Cam, Naomi, and Christa. Each time, I was assured that an email would be sent to upper management and that I’d receive a callback the following morning. Cam even promised to follow up personally if there was no response from management. Despite all these assurances, no one ever followed up. Now, the deadline to pay for the vehicle has passed, and I am being charged a $600 relist fee for a car I never bid on. The company’s lack of accountability and poor business practices are appalling. It’s no surprise they’re facing a class-action lawsuit—I hope they lose and are held accountable for their behavior. This company will exploit you in countless ways, as I’ve unfortunately experienced firsthand. I’ve recorded every call with them and plan to take further action to address this matter. Avoid them at all costs!