MARCH 22 2019 I HAVE PURCHASED TROUGH COPART USA WB SITE 2008 MB GL 450 FROM LOCATION IN NORTH BOSTON 55R NORTH BILICA RD .THIS WAS "BY IT NOW" / OFF SITE SALE/RUN AND DRIVE/CLEAN TITLE VEHICLE. I HAVE PAID FULL ASKING PRICE OF $8900 + FEES ETC TOTAL OF $9600 . VEHICLE WAS REMOVED FROM AUCTION AND INVOICE WAS SENT TO ME WITH BALANCE "0". THIS WAS LOT NO 29731609 . MONDAY MAR 25 2019 ACTUAL SELLER DELIVERED VEHICLE TO THE COPART YARD. AROUND 10:30 AM I CALLED AND WAS TOLD THAT VEHICLE JUST ARRIVED. I HAVE APPOINTED COPART APPROVED INSPECTOR AND SENT HIM TO THE COPART YARD TO INSPECT MY NEWLY ACQUIRED VEHICLE. SHORTLY AFTER HE ARRIVED AND INSPECTED VEHICLE SENT ME TWO DOZEN PHOTOS SHOWING , AMONG OTHER THINGS WARNING LIGHT FOR BRAKES AND SUSPENSION. ON ADVERTISED PHOTOS ON THE DAY OF SALE PICTURE SHOW ENGINE RUNNING AND NO WARNING LIGHTS ON THE DASHBOARD. INSPECTOR WAS UNABLE TO DRIVE THE CAR BECAUSE BRAKES WERE DOWN TO THE FLOOR . ALSO HE FOUND EMPTY BOTTLE OF BRAKE FLUID IN CUP HOLDER BETWEEN DRIVER AND PASSENGER. IN ADDITION FRONT LEFT BUMPER WAS SIDE SWEAPT AND DAMAGED WHICH WAS NOT SHOWN ON ORIGINAL ADVERTISED PHOTOS ON THE DAY OF SALE. CONFRONTED COPART MANAGER MR THURE WESTER WHO SENT HIS LOT MANAGE TO VERIFY AND CONFIRM. SO HE DID. THEN HE CONTACTED SELLER AND SELLER REQUESTED MY PERMISSION TO TAKE VEHICLE TO SHOP FOR REPAIRS OF THE BRAKES IGNORING MY REQUEST FOR SUSPENSION. I HAVE APPROVED SELLER TO TAKE VEHICLE TO HIS SHOP PROVIDING THAT REPAIRS AND REPORT IS PROVIDED TO MY INSPECTOR . COMES TUESDAY APRIL 2 2019 AND I HAVEN'T HEARD BACK. SENT E MAIL TO MR THURE WESTER AND REQUESTED UPDATE. SHORTLY AFTER THAT HE REPLIED THAT SELLER IN UNABLE TO REPAIR BRAKES AND THAT HE IS OFFERING ME $300 USD . I HAVE REFUSED THAT OFFER AND INSISTED THAT SELLER HAS TO PRESENT VEHICLE IN THE CONDITION IT HAS BEEN ADVERTISED. THURE WESTER REPLIED THAT HE WILL REVERSE SALE AND REFUND MY FULL PAYMENT AND RELIST VEHICLE FOR SALE. I HAVE ADVISED HIM THAT TIS IS NOT AUTHORIZED BY ME AS A LEGAL OWNER OF THAT VEHICLE. HE IGNORED MY REQUEST AND RELISTED IT AGAIN FOR SALE USING THE VERY SAME FRAUDULENT PICTURES HE HAD BEFORE . ONLY CHANGE NOW DESCRIPTION SAYS "VEHICLE STARTS". COPART MANAGER WESTER HAS STOPPED REPLYING TO MY REPETITIVE E MAILS. ALSO I HAVE FILED COMPLAINT TO COPART MEMBER SERVICES BOTH ON LINE AS WELL AS TRUE E MAIL. NO RESPONSE AS TO DATE. I HAVE ALSO TRIED TO REACH TO COPART CEO MR A. Jayson Adair TRUE LINKEDL WEB SITE WHICH OF I AM THE MEMBER. NO REPLY FROM ANYONE. FYI CEO NET WORTH ~ O.5 BILLION USD $. SO I GUESS BUSINESS AS DESCRIBED MUST BE GOOD. COPART POLICY TERMS AND CONDITIONS IN SHORT SUMMARIZE" YOU AS A MEMBER./BUYER HAVE NO RIGHTS OF ANY KIND . YOU HAVE THE RIGHT TOP SPEND YOUR MONEY WITH NO QUESTIONS ASKED BEFORE OR AFTER THE SALE. EVEN AFTYER YOU PAID COPART IS THE BOSS AND THEY STILL OWN YOUR MONEY AND YOUR PURCHASED CAR AND THEY CAN DO WHAT EVER THEY ARE PLEASED AT THE TIME RESPECTIVE OF ANY COUNTRIES LAWS ETC. HAVE NO DOUBTS ABOUT THAT WHAT SO EVER. IT HAS BEEN MANY LAW SUITS AND WITH EVERY ONE OF THOSE COMING OUT NEW TERM IS INSERTED IN RULES AND REGULATIONS. BY BEING A MULTI BILLION $ COMPANY WITH OVER 50000 EMPLOYEES IN 190+ COUNTRIES YOU CAN IMAGINE WHAT CHANCE YOU STAND AND FIGHT THEM IN THE COURT OF LAW . THEIR LEGAL TEAM vs ME (YOU)...WELL YOU KNOW HOW IT WILL END REGARDLESS OF YOU BEING 100% RIGHT. IN COPART AND AS PER COPART POLICES THEY ARE GODS AND UNTOUCHABLE. IN-SPITE I WILL TRY TO TOUCH THEM BY SPREADING THE FACTS(I HAVE IT ALL DOCUMENTED IN BLACK AND WHITE) WITH HOE THAT YOU WILL NOT BECOME NEXT VICTIM OF THIS FRAUDULENTLY BASED CONGLOMERATE. JUST REMEMBER: COPART TERMS AND CONDITIONS LABELS YOU AS "NOBODY WITH NO RIGHTS EXCEPT TO UNCONDITIONALLY SPEND YOUR MONEY".WE WORK HARD FOR WHAT WE HAVE SO DONT DO MISTAKE LIKE I DID. I AM YET TO KNOW ABOUT ALLEGED REFUND WHICH I DID NOT REQUEST . MY VEHICLE IS RELISTED AND THIS IS THE lot 29731609 . DONT FALL FOR IT. COPART REPLY TO THIS COMMENTS IS IRRELEVANT BECAUSE IT WILL BE FALSE. WHAT IT MATTERS IS CONSUMERS REACTION AND FOLLOW UP FROM CONSUMERS SIDE. What I will do is keep spreading the facts trough all means of social media with hope for positive change for all of us. Business does not need to be fraudulent to be successful.