Shocking customer service
Shocking customer service, been buying cars here for just over 2 years and spending well over 3k a month and in that time I have suffered many problems from double payments being taken or payments not showing along with cars in far worse conditions that listed and the 8 hour wait to get loaded. However my account has just been suspended due to a car that I did not bid on showing up in my won section, after contacting copart to explain I did not bid I was told I bid against myself 14 times in 20 seconds and I had to pay for the car or a fee of £250 would be added to my account. When I asked them to look at it again my account was closed and was told my fees that I have just paid would no be returned
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Alice, Customer Support
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