Copart is going to die soon because of its employees. They are so rude and lack customers service sense of empathy. I saw that my account has suspended view days after winning a lot and no communications was sent to me. I called the help desk and was being transferred from one dept to another. Finally I was able to reach a very saucy lady in account department who told me that my account was suspended because of charge-back. They have done this to my account before and I paid the charges with my card but this time no communication and no means of getting the charges paid as I cannot login into my account. The most annoying part was that this rude lady banged the phone on me even when I was taking it cool with her to know the reason and the right person to talk to, considering the pandemic and all sorts of things happening now across the nation. I can’t wait to have an auction site that can stand this overrated and careless company.
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