Ordered prescriptions online. NEVER AGAIN Told I needed to mail in prescriptions. So mailed it in. I had to call 2 weeks later to see if they received it cause no call from them. Then they said they needed the original fax copy. WHAT’S THAT? How is a fax an original copy of anything? After pointing out this ridiculous request the pharmacist at Costco, Edm on Winterburn Rd said “we will process it, just this one time”. 3 days later, I got 5 separate calls from 5 pharmacists regarding 5 medications (btw my husband & I). It has now been 4 weeks since I first went online to order. I am now in another province. So I ask if they could mail it there. Nope. Can only mail in Alberta. Guess no one told them Canada Post mails world wide. I asked if they could mail the prescriptions together. Nope. Must go separately and only to your home address. So now I mail my PO Box keys to a neighbor (no problem, using Canada Post) neighbor receives one package 6 days later. Reposts it for $15 to me. Waits 9 more days and still no other pkgs. I call Costco and they said “It’s been returned to us (2 days after being sent out) as NO ONE picked it up”. So question 1) Since when has Canada Post only allowed 48 hrs for a pick up? I checked, they leave it for 21 days, sometimes longer. 2). Why didn’t someone at Costco pharmacy call me about my medication that was returned to them 13 days earlier. Long story gets longer, but suffice to say I cancelled my order and asked for a refund. It has been a month and 4 phone calls later and I have still not seen a refund on my credit card. I will never renew my membership at Costco.