I should have read the reviews regarding Costco online and logistics before I placed an order. Costco provided the worst customer service I have ever experienced. Today I canceled my order and my membership. I ordered a treadmill from Costco online. Costco delivery (I think it is outsourced) was incompetent and rude. Because they weren't able to just deliver the pieces of the treadmill in my garage (the service was for delivery and assembly), each time a delivery was scheduled, the crew came to my house, refused to make the delivery and drove away. Each time I spoke with Costco it was something else - next time we will send a four man crew, next time we will send an experienced crew, etc. After four deliver attempts, and countless hours on the phone, I gave up and canceled the order. I would never recommend purchasing anything online from Costco.