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Sandra severt
I went to Costco, found some glasses frames I liked. Went to pay. One person was helping a man with a million idiotic questions, many of which he kept rephrasing. I waited about ten minutes. Then I went up front to try to pay for them. I couldn’t pay up front. So back to optical. The jerk was still there, now looking at charts and calling his wife to consult while the optical lady waited patiently. While I was gone another person joined the line. Ahead of me. Anyway, finally, after about another ten minutes one of the other optical people finished with her customer and started to help the woman in front of me who needed her glasses adjusted. I was seeing hope, because the other guy was still asking questions. Finally someone else joined the team and took my money. I really like the frames or I would have left. The woman helping Mr. Super inconsiderate and annoying deserves sainthood. I give them five stars because what happened to me was not the fault of the employees. One person who was not even purchasing glasses tied up one employee completely for at least the half hour I waited and probably for another hour.
7 months ago
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Costco Wholesale Corporation has a 1.8 average rating from 468 reviews

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