Login
Start Free Trial Are you a business?? Click Here
Ben Soussan
So last Monday I went to Costco to inquire about buying new tires for my truck so the tech came out and looked at my truck and tires and gave me a price and I paid on the spot for new tires and they told me that they would call when they came in. I waited a few days and called and when I called they told me that they came in and made me an appointment. I showed up yesterday for my 2:30 appointment. I run my own business so I put all my all of my appointments off and waited in Costco. They called me and told me that they could not install my tires because of a after market cover so I asked them to take the cover off and please install the tires. They told me from the minute that I arrived that they were very short staffed and that this would take much longer. I then got a call back on my cell that they would not remove the cover so I offered to take the Brake cover and they said no. I said hey I really nee the new tires and they said sorry and refused to install the tires. I then asked for a Manager and he said the same thing and offered my money back. I said that is great but I just waisted my afternoon for nothing and that the guy that initially looked at the truck should have said that they just can't install them. I got my money back and asked where my truck was and as I walked by the bays in the back to my truck the same guy that gave me my money shouted to the guys in the bay "hey boys I got rid of another one". I called to complain as they were short staffed and just didn't want to Install the tires. I will never go to any Costco again.
7 months ago
Read Costco Wholesale Corporation Reviews
Costco Wholesale Corporation has a 1.8 average rating from 468 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial