Review of Costco Pharmacy – Staten Island, NY Date: May 21, 2024 Today, my 86-year-old father experienced a deeply troubling and unacceptable incident at the Costco pharmacy in Staten Island, NY. After undergoing a CAT scan at the hospital for a suspected stroke, he felt dizzy and began shaking uncontrollably, likely due to an anxiety attack. Seeking immediate assistance, he approached the pharmacy tech on duty, who was a young woman working about two hours before 4 PM. To our dismay, the pharmacy tech was extremely rude and disrespectful to my father, a senior citizen clearly in distress. When my father requested an aspirin, she refused to provide one, brusquely telling him to purchase it himself. Despite his evident medical episode, she displayed a shocking lack of empathy and assistance, failing to fulfill her duties as a pharmacy tech. After buying two bottles of aspirin – the only option available – my father, still shaking, asked her for help opening the bottle. She flatly refused to assist. Fortunately, a young man nearby saw my father’s struggle and helped him with the aspirin. However, my father’s ordeal was not over; he was unable to continue with his intended purchases of fruits, vegetables, orange juice, and other household items due to this distressing encounter. This incident left my father deeply upset and forced him to return home prematurely, missing out on essential items he needed. Such behavior from a pharmacy tech, especially towards an elderly person in obvious need of help, is utterly unacceptable. I am appalled that Costco employs individuals who lack the basic compassion and professionalism required in the medical field. This woman’s actions not only reflect poorly on the individual but also on Costco’s hiring practices. I strongly believe she should be held accountable and that immediate steps should be taken to prevent such incidents in the future. No one, especially a vulnerable senior citizen, should be subjected to such treatment. I hope this review effectively conveys the seriousness of the incident and the need for appropriate action.