If I could leave zero stars I would. Never in my life have I had more difficulties getting prescriptions filled than I do here.
I feel like the pharmacist has a God complex & thinks he knows better than the Doctors & Insurance.
My husband takes medication every single time he eats. A snack or a meal he takes it. We were told before that he couldn’t refill because it was too soon. Too soon? Are they regulating how much he eats? The Dr approved it. The insurance approved it but somehow Costco Pharmacy was still saying no. Strange.
Went to pick up one of my prescriptions and was told they didn’t have it all. I’ve never had a problem picking part of a prescription up and the rest when they get it in. I was told I’d be charged again and that my Dr would need to send in another prescription for the adjusted amount. What I wasn’t told is that they are now treating it like a brand new prescription and I can’t pick it up until it’s time. I’m sorry but it was time to pick it up when I got the partial filled. I frequently have to wait because they are out of stock. Well it’s due to be picked up on a Sunday when they’re closed so I’ll now have to make what will be my 3rd trip to pick this up.
No customer service skills. They do not care about the patients
I didn’t think any pharmacy could be worse than CVS but my goodness was I wrong.
The lines are absurd and often after waiting in line they’ll ask you to step over to another line. When you finish there you go back to the original line and wait more.
There’s not even room to list every problem we’ve encountered there but it’s ridiculous.
I really feel like they make the rules up as they go depending on their mood.
I love Costco, but my opinion of the pharmacists is that they are power hungry, egotistical trash.
I trust my Doctor. I even trust the Insurance. Who I do not trust is Costco Pharmacy.
5 months ago
Costco Wholesale Corporation has a
1.8
average rating
from
468
reviews
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