I just went shopping last Tuesday but had to return the fresh chicken because I felt it was too expensive so I returned it on Thursday but when I returned it I encountered a very disappointing event when the staff said that you can't return fresh chicken and I asked why.. I asked the reason and said that I have been a member for almost 2 years which I know that we can return it.. I asked back if the company has changed the new rule and the staff said yes and told me that if you return the chicken the company has to throw it away only which is very bad. I am confused that the staff said that I am a person who does not value food. So I asked to talk to the manager that I did not know that the company has changed the rule and it got worse when I had to wait for the manager for almost 5 minutes. When I was about to talk to the manager, the staff told me to go because the store was starting to get busy with the return part and I had something to do in a hurry.. I spent almost 10-15 minutes returning the chicken and the staff's words were an order not a service.. I am very disappointed and I just renewed my card.. The question is should I use the service or cancel the membership card which is in my head.. Some of the staff here are not very friendly which is different from other branches...