I purchased a Samsung washer and dryer from Costco, and the dryer has been problematic from the first few uses. I repeatedly contacted Costco customer care, and they sent out Samsung technicians who were unable to fix the issue. Despite three visits from the Samsung technicians, the problem remains unresolved. The technicians claim to have replaced the dryer heater, but they never actually replaced any parts. Samsung technicians are lying, and Costco believes them. I have been dealing with this issue for over a year and escalated it to the Costco resolution team. I have been working with them for the last three months, making numerous phone calls and sending several emails, but the dryer issue is still not fixed. I do not recommend buying Samsung products from Costco, except for TVs. All other Samsung products sold by Costco are of very poor quality. Costco's customer support has been poor since COVID-19. I recommend purchasing electronics from BJ's, Best Buy, or other retailers instead.