Get ready to loose a lot of money with the check in and check out rules you implemented. You were making a lot of money on family members that were using a family member's card. But since they decided to make the process more stringent, get ready to loose money. People are not going to be forced on paying for a membership when they could use a family member's card. If you don't change it you will loose a lot of money. Already we can see by the reviews that people are not happy with your Service. Also the people you have working there are very rude in trying to enforce the nonsensical policies implemented by the Company. They don't understand that they get paid because we the people spend our money there. If most of us decide not to buy from you, you will go out of business and the employees that so blindly want to enforce your nonsense policies will find themselves without a job.