I have membership forever with Costco, and have been ordering online and in store all the time, my last online purchase was disappointing, I have decided to order my appliances online thinking that the installation is included and will save time and money, didn't imagine that the whole process will turn out in so bad way, my order for the 3 items have been placed on October 16th, and scheduled for delivery and installation on the 24th, well, o the 24th I have received 2 items, one was installed and one was staying in the box because Costco didn't save my schedule for the 24th, so I called again and asking to reschedule, this time was for 10/30, well the 3rd item still didn't arrived to be installed on the 30th, so I called again and the customer services told me I need to reschedule, so the next app was set for 11/5, this time I was hopping will be the last, guest what, on Sunday the 11/3 I got a text that my item can't be deliver and installed on the 5th and will be on the 6th, here I am again, I called the customer services again for confirmation that both delivery and installation will be on the 11/6, all this time my kitchen was a mess, waiting for my items to be delivered and install, so disappointed, don't waste your money think twice before ordering from Costco, and read the reviews, do your homework, before placing an order.