We live 40 minutes from the nearest Costco store. I just went to Costco with my mother’s membership card to get bottled water for her. I have been doing this for some time, because my mom is almost 90 and can’t lift the water by herself. I was rudely turned away at the door because my mom wasn’t with me at the time. My family has spent thousands of dollars at Costco, and I feel like customer loyalty isn’t valued by the company with this new policy. Since when is it problematic for folks to take care of their aging parents. It’s inconvenient to have to drag mom along with me, when otherwise I could just stop by while I’m in town on other errands. We will take our business elsewhere. Poor, poor, business practices.
1 month ago
Costco Wholesale Corporation has a
1.8
average rating
from
468
reviews
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