I paid nearly $1000 for a pool from Costco. this over 350 pound pool was supposed to come in two boxes. I received only one box clearly marked two of two. I called and was kept on the phone for over an hour. They then charged my account for the product will not give me my money back until this 250 pound box is returned to Costco and will not pick up the box for three days. I tried to call a second time spent 35 minutes on the phone and was told there is nothing they can do about it. meanwhile they have $1000 of my money and I have a 250 pound box sitting out on the road in front of my house in the rain that they say they will pick up in 3 days before they will refund my money