Dear Costco Customer Service, I am writing to express my concern about an unpleasant experience during checkout at your Bayer’s lake location on 26/1/2025 in the afternoon. As I was leaving, the employee at the final check-out station—a young woman wearing a winter hat—took my receipt to review my purchases. She claimed that I had not paid for some items and asked me to step aside while she called another employee to verify. After waiting, the second employee confirmed that I had indeed paid for everything. What disappointed me most was that the first employee did not apologize for the inconvenience or acknowledge the mistake, which I found disrespectful and unprofessional. I understand that thorough checks are necessary, but I hope this situation can be addressed to prevent such issues in the future by skilled person who can read items in receipt rather untrusting customers. Thank you for your time and attention. I look forward to your response. Sincerely, Ashwak